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Fundamentals of Business Analysis Course Structure
Module 1 - Introduction to the BA Role
Covers the role of the Business Analyst and how the role has evolved over the
past 30 years. Examines the differing roles and responsibilities of a business
analyst through all project phases and how the role can differ across
organisations.
Module 2 – Project Definition and Scoping
Examines the important steps in defining a project. Covers the importance of
understanding and defining objectives, how to define scope, production of a
business case, identifying stakeholders. How projects are broken down into
phases and what deliverables are produced from those phases.
Module 3 - Interviewing and Fact Finding
The user perception of IT and projects. How to interview different types of user
and how to capture and assimilate information. How to use workshops effectively
for requirements gathering.
Three interview role-plays are performed to place delegates in real-life
situations with three different types of user.
Module 4 - Requirements Definition
What are requirements, why they need to be defined and different techniques for
documenting requirements. Types of requirement, including Functional and
Non-Functional requirements.
The importance of defining requirements at a high and low level of detail.
Examines and discusses the difference between requirements and solutions. Why
end-to-end thinking must be applied. Examines the complexities of modern
business systems and processes.
Module 5 - Process Modelling
Examines business process modelling and why and when it should be used.
Introduces the industry standard process modelling technique - BPMN. Process
modelling as a requirements definition tool.
Module 6 - Data Modelling
Why and when the BA should do data modelling. How to build entity relationship
diagrams and define attributes.
Module 7 – Ensuring Requirements Quality
Looks at the development of Use Cases and scenarios. What can go wrong during
requirements analysis and how to prevent it. How to ensure a quality product.
Module 8 - Managing Delivery
Looks at the role of the BA beyond a project’s initial requirements definition
phase. Revisits the detailed analysis phase and why it is so important. Examines
how the BA should work with business users and delivery teams to ensure a robust
and cost effective solution is delivered.
Module 9 – Requirements Engineering techniques
This module covers: Production of a
Requirements Catalogue, Requirements Databases and CASE tools. Knowledge Types
and Investigative Techniques. Prototyping. Structured Walkthroughs, User
Acceptance Testing.
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