'Fundamentals of Business Analysis' Course (now includes optional extra ISEB Certificate in Requirements Engineering)
Next available course London 16-20 June 2008 Reserve a place
Free introduction to Business Analysis Training day
We currently have Business Analyst positions on our Business Analyst Vacancies page
Call
0845 166 2161
to speak to one of our team
ISEB Business Analysis Essentials Certificate Training Course Structure
Introduction
This ISEB accredited course is focussed on using a strategic approach to the investigation and improvement of business situations with a view to developing effective, feasible business solutions.
(Note - this is not a basic Business Analysis training course and is therefore NOT recommended as an introductory course for inexperienced Business Analysts).
There are two key elements to the syllabus: the development of a business strategy and the exploration of a business issue, whether a problem or opportunity. For the first element, candidates are required to understand a range of strategic analysis and performance management techniques. For the second element, they are required to be able to apply business analysis techniques within a defined framework.
An optional ISEB exam can be taken at the end of the course. This is a mandatory module for delegates wishing to achieve the ISEB diploma in Business Analysis.
Objectives
By the end of the course the delegate will be able to:
- Describe how a business strategy is developed
- Use strategic analysis techniques
- Describe the need for project discipline
- Explain techniques to investigate an organisation’s business systems
- Describe an approach to improving business systems
- Explain the importance of stakeholder management and use a stakeholder analysis technique
- Use techniques for the analysis and modelling of business systems
- Describe how recommendations for business improvement may be identified
- Describe the contents of a rigorous business case for the development and implementation of business changes
- Use investment appraisal techniques
- Explain the derivation of IT requirements from the definitions of business improvements
- Explain the importance of assuring the business case once the changes have been implemented
Syllabus
1. Rationale
A lifecycle for business change
The role of the Business Analyst
A comparison of the business analyst and systems analyst roles
Purpose of analysing and modelling business systems
Overview of business analysis approach (overview model showing roadmap/workflow)
2. Strategic analysis in context
Identifying the business domain
Internal environment analysis
External environment analysis
SWOT analysis
Overview of areas of strategy, including IS strategy
Critical Success Factors and Key Performance Indicators
The Balanced Business Scorecard
3. Project discipline for business analysis studies
Terms of reference/project initiation
Business and project objectives
Deliverables from business analysis studies
4. Understanding the situation/issues
Stakeholder analysis
Overview of investigative techniques
Representation of the business situation
5. Business perspectives
Identifying different perspectives
Defining business perspectives
Identifying and resolving conflicts
6. Analysing and modelling business activities
Identifying activities
Identifying dependencies
Building a business activity model
Business events/activity triggers
Business rules/constraints
7. Identifying potential solutions
Gap analysis - comparing the ideal and existing systems
Defining a new business model (the processes, people and organisation)
Identifying IS/IT requirements to support the new business model
8. Making the business case
Structure of a business case
Identifying options for business change
Costs and Benefits analysis
Impact analysis
Risk analysis and management
Presenting a business case
9. Accepting the business case
Testing the system for user acceptance
Managing the implementation of change
Realising the business benefits
Back to ISEB BA Diploma overview